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Aerospace
Military
Space
Industrial
DCI Processes
Sustainability
Certifications & Accreditations

Survey

Customer Satisfaction Survey 2026

Thank you for participating in DCI Aerotech’s Customer Survey. Your responses are completely anonymous and confidential.Please rate each category and provide additional feedback where possible.

"*" indicates required fields

Price Competitiveness*

5 = Excellent

4 = Good

3 = Acceptable

2 = Needs Improvement

1 = Poor

Product Quality*

5 = Excellent

4 = Good

3 = Acceptable

2 = Needs Improvement

1 = Poor

On-Time Delivery Performance*

How satisfied are you with our ability to meet delivery deadlines?

5 = Excellent

4 = Good

3 = Acceptable

2 = Needs Improvement

1 = Poor

Communication and Responsiveness*

How would you rate our responsiveness and clarity in communication with your team?

5 = Excellent

4 = Good

3 = Acceptable

2 = Needs Improvement

1 = Poor

Technical Expertise and Support*

5 = Excellent

4 = Good

3 = Acceptable

2 = Needs Improvement

1 = Poor

Problem Resolution / Corrective Action Effectiveness*

How satisfied are you with the resolution of past issues and implemented corrective actions?

5 = Excellent

4 = Good

3 = Acceptable

2 = Needs Improvement

1 = Poor

Product Value - Price, Quality, Technology Combined*

5 = Excellent

4 = Good

3 = Acceptable

2 = Needs Improvement

1 = Poor

Overall Satisfaction with DCI Performance & Partnership*

5 = Excellent

4 = Good

3 = Acceptable

2 = Needs Improvement

1 = Poor

Additional Comments / Recommendations

Any additional feedback, suggestions, or examples that could help us serve you better?

7515 Lyndon Street, Detroit, MI 48238

(313)-341-9478

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